Airline «Riyadh Air»

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Riyadh Air: contact details

Riyadh Air: Air Fleet

The total number of seats and cabin layout of the airline «Riyadh Air» will depend on the specific configuration and variant of the aircraft models in their fleet. However, here is some general information about the seating capacity and cabin layout for each of the aircraft types:

1. Airbus A320: The Airbus A320 is a narrow-body aircraft with a typical seating capacity of 150-180 passengers, depending on the configuration chosen by the airline. The cabin layout for the A320 usually features a single-aisle with six-abreast seating (3 seats on either side of the aisle). The seats are arranged in a 3-3 configuration, with a pitch (distance between two rows) of around 28-30 inches. However, some airlines may choose to configure their A320 with more or less seating capacity depending on their preferences and intended use.
2. Boeing 737: The Boeing 737 is another popular narrow-body aircraft, and its seating capacity can range from 110 to 210 passengers depending on the variant and configuration chosen by the airline. The cabin layout for the 737 is also typically a single-aisle with six-abreast seating, although some variants may offer a five-abreast configuration in the business class section. The seats are arranged in a 3-3 configuration, with a pitch of around 30-33 inches.
3. Airbus A350: The Airbus A350 is a wide-body aircraft that can seat between 280 to 440 passengers, depending on the variant and configuration chosen by the airline. The cabin layout for the A350 typically features a two-aisle with nine-abreast seating in economy class and eight-abreast seating in business class. The seats in economy class are usually arranged in a 3-3-3 configuration, with a pitch of around 31-32 inches. In business class, the seats are arranged in a 2-2-2 configuration, with a pitch of around 42-43 inches.

It’s important to note that the exact seating capacity and cabin layout for each aircraft model may vary depending on the specific variant and configuration chosen by the airline. Therefore, the above information should be considered as a general guide rather than a definitive statement for the «Riyadh Air» fleet.

Meals on board Riyadh Air

Riyadh Air offers a variety of meals and beverages on board its flights, depending on the class of service and duration of the flight. Here are the details of the meal service on Riyadh Air flights:

1. Economy Class: On short-haul flights in Economy Class, Riyadh Air offers a complimentary snack and non-alcoholic beverages. On longer flights, passengers can expect a hot meal and a choice of non-alcoholic beverages.
2. Business Class: In Business Class, passengers can enjoy a more extensive and personalized meal service. On short-haul flights, passengers can expect a hot meal and a choice of non-alcoholic and alcoholic beverages. On longer flights, passengers can enjoy a multi-course meal, accompanied by a selection of wines and spirits.
3. Special Meals: Riyadh Air also offers a range of special meals to cater to passengers with specific dietary requirements or preferences, such as vegetarian, halal, kosher, low-fat, and gluten-free meals. Passengers can request these special meals at the time of booking or up to 48 hours before the flight’s scheduled departure time.
4. In-Flight Menu: Riyadh Air provides an in-flight menu with a variety of snacks, meals, and beverages that passengers can purchase on board. The in-flight menu offers a range of items such as sandwiches, salads, hot meals, snacks, and alcoholic and non-alcoholic beverages. Passengers can pay for these items using cash or credit card.
5. Pre-Order Meals: Riyadh Air also offers a pre-order meal service for passengers who want to ensure that their preferred meal is available on board. Passengers can choose from a range of options and order their meal up to 48 hours before the flight’s scheduled departure time. This service is available for both Economy and Business Class passengers.

Riyadh Air: Web check-in

Riyadh Air offers web check-in services to its passengers, allowing them to check-in for their flight conveniently from their computer or mobile device. Here are the details of the web check-in process for international and domestic flights operated by Riyadh Air:

1. Web Check-in Start Time: The online check-in for Riyadh Air flights begins 24 hours before the scheduled departure time of the flight.
2. Web Check-in End Time: The online check-in for Riyadh Air flights ends 3 hours before the scheduled departure time of the flight. Therefore, passengers are advised to complete the online check-in process at least 3 hours before their flight’s scheduled departure time.
3. International Flights: For international flights operated by Riyadh Air, passengers can complete the online check-in process and select their preferred seat up to 3 hours before the scheduled departure time. However, passengers with special needs or requiring assistance should check-in at the airport counter to receive appropriate assistance.
4. Domestic Flights: For domestic flights operated by Riyadh Air, passengers can complete the online check-in process and select their preferred seat up to 3 hours before the scheduled departure time. However, passengers traveling with infants or requiring special assistance should check-in at the airport counter.
5. Boarding Pass: Once the online check-in process is completed, passengers can print their boarding pass or receive an electronic boarding pass on their mobile device. Passengers who have completed the online check-in process and have their boarding pass can proceed directly to security and immigration checks at the airport.

Riyadh Air: Check-in at the airport

Airport check-in is the process of confirming a passenger’s presence on a flight and issuing a boarding pass at the airport. Here are the details of the airport check-in process for international and domestic flights operated by Riyadh Air:

1. Check-in Start Time: For international and domestic flights operated by Riyadh Air, the airport check-in counters open three hours before the scheduled departure time of the flight.
2. Check-in End Time: For international and domestic flights operated by Riyadh Air, the check-in counters close 60 minutes before the scheduled departure time of the flight. Therefore, passengers are advised to arrive at the airport with ample time to complete the check-in process and clear security and immigration checks.
3. Features of Airport Check-in: During the airport check-in process, passengers are required to present their travel documents, such as a valid passport or ID, visa (if applicable), and flight itinerary. The airline staff will confirm the passenger’s booking, check their baggage, and issue a boarding pass.

In addition to these standard procedures, the following features are available for airport check-in on Riyadh Air flights:

• Seat Selection: Passengers can select their preferred seat at the check-in counter, subject to availability.
• Special Assistance: Passengers who require special assistance, such as wheelchair service or extra time to board the flight, can request it at the check-in counter.
• Baggage Check-in: Passengers can check their baggage at the airport check-in counter, subject to the airline’s baggage allowance and fees.
• Upgrades: Passengers can request an upgrade to a higher class of service, subject to availability and additional fees.

4. Self-Service Check-in: Riyadh Air also offers self-service check-in kiosks at select airports. Passengers can use these kiosks to check-in, select their preferred seat, and print their boarding pass. However, passengers traveling with infants, pets, or requiring special assistance should check-in at the airport counter to receive appropriate assistance.

Riyadh Air: carry-on baggage and checked baggage allowance

Baggage and carry-on baggage allowances on Riyadh Air flights can vary depending on the fare class and the class of service booked by the passenger. Here are the details of the baggage allowances for Riyadh Air flights:

1. Carry-on baggage: All passengers on Riyadh Air flights are allowed to bring one carry-on bag and one personal item, such as a laptop bag or purse. The maximum weight of the carry-on bag should not exceed 7 kg, and the maximum dimensions should not exceed 55 cm x 40 cm x 20 cm. Passengers in all fare classes are entitled to the same carry-on baggage allowance.
2. Checked baggage: The checked baggage allowance on Riyadh Air flights varies depending on the fare class and the class of service booked by the passenger.

• Economy Class: Passengers traveling in economy class are allowed one piece of checked baggage, weighing up to 23 kg.
• Business Class: Passengers traveling in business class are allowed two pieces of checked baggage, each weighing up to 32 kg.
• First Class: Passengers traveling in first class are allowed three pieces of checked baggage, each weighing up to 32 kg.

3. Excess baggage: If passengers need to bring additional checked baggage, they can purchase extra baggage allowance at the time of booking or at the airport. The cost of excess baggage varies depending on the weight and the destination of the flight.
4. Special baggage: Riyadh Air allows passengers to bring certain types of special baggage, such as sports equipment or musical instruments, as long as they comply with the airline’s rules and regulations. Passengers should contact the airline’s customer service to make arrangements for special baggage.
5. Infant baggage: Passengers traveling with infants on Riyadh Air flights are allowed to bring one extra piece of checked baggage weighing up to 10 kg, in addition to the standard checked baggage allowance.

It’s important to note that the baggage allowances and fees for Riyadh Air flights may change without notice, so passengers should check the airline’s website or contact the customer service for the latest information. Additionally, passengers should ensure that their baggage complies with the airline’s rules and regulations to avoid any additional charges or issues at the airport.

Service classes on Riyadh Air flights

Riyadh Air offers two classes of service on its flights: Economy Class and Business Class. Here are the details of the service classes on Riyadh Air flights:

1. Economy Class: Economy Class is the standard service class on Riyadh Air flights. Passengers in Economy Class enjoy comfortable seating, personalized in-flight entertainment, and a range of meals and beverages.

• Seating: The Economy Class cabin features comfortable seats with ample legroom and adjustable headrests. The seats are arranged in a 3-3 configuration on most aircraft.
• In-Flight Entertainment: Passengers in Economy Class can enjoy a range of movies, TV shows, music, and games on the in-flight entertainment system, which is available on most flights.
• Meals and Beverages: On short-haul flights, passengers in Economy Class receive a complimentary snack and non-alcoholic beverages. On longer flights, passengers can enjoy a hot meal and a choice of non-alcoholic beverages. Special meals can be requested at the time of booking or up to 48 hours before the flight’s scheduled departure time.

2. Business Class: Business Class is the premium service class on Riyadh Air flights. Passengers in Business Class enjoy enhanced comfort, privacy, and personalized service.

• Seating: The Business Class cabin features wider, more comfortable seats that recline into a fully flat bed on long-haul flights. The seats are arranged in a 2-2 configuration on most aircraft, providing passengers with increased privacy and personal space.
• In-Flight Entertainment: Passengers in Business Class can enjoy a more extensive in-flight entertainment selection on a larger screen, with noise-canceling headphones provided for enhanced sound quality.
• Meals and Beverages: Passengers in Business Class enjoy a more extensive and personalized meal service. On short-haul flights, passengers can expect a hot meal and a choice of non-alcoholic and alcoholic beverages. On long-haul flights, passengers can enjoy a multi-course meal, accompanied by a selection of wines and spirits.

Additionally, Business Class passengers have access to priority check-in, boarding, and baggage handling, as well as exclusive airport lounges at select airports.

Popular routes of Riyadh Air

Riyadh Air is a Saudi Arabian carrier that operates domestic and international flights. Here are the details of the airline’s routes:

Domestic Routes: Riyadh Air operates flights to several domestic destinations within Saudi Arabia, including:

1. Abha
2. Dammam
3. Gizan
4. Hail
5. Jazan
6. Jeddah
7. Medina
8. Qaisumah
9. Rafha
10. Tabuk
11. Taif
12. Yanbu

International Routes: Riyadh Air also operates flights to several international destinations, including:

1. Abu Dhabi, United Arab Emirates
2. Alexandria, Egypt
3. Amman, Jordan
4. Baghdad, Iraq
5. Baku, Azerbaijan
6. Cairo, Egypt
7. Islamabad, Pakistan
8. Istanbul, Turkey
9. Lahore, Pakistan
10. Muscat, Oman
11. Nairobi, Kenya
12. Peshawar, Pakistan
13. Tbilisi, Georgia
14. Tashkent, Uzbekistan

Rules for transporting pets on Riyadh Air flights

Riyadh Air allows passengers to transport pets on its flights, subject to certain rules and regulations. Here are the details of the rules for transporting pets on Riyadh Air flights:

1. Types of Pets: Riyadh Air allows cats, dogs, and birds to be transported on its flights as accompanied baggage.
2. Booking Requirements: Passengers who wish to travel with pets must make a reservation in advance and inform the airline at the time of booking. The number of pets allowed on a flight is limited, and it is recommended to book as early as possible.
3. Health and Vaccination Requirements: Pets must be healthy and fit to fly, and they must be vaccinated according to the destination country’s requirements. Passengers must provide a health certificate and vaccination records for the pet at the time of check-in.
4. Pet Carrier Requirements: Pets must be transported in an IATA-approved pet carrier that meets the airline’s size and weight restrictions. The pet carrier must be leak-proof and well-ventilated, with enough space for the pet to stand up, turn around, and lie down comfortably. The pet carrier must fit under the seat in front of the passenger in Economy Class or in the overhead compartment in Business Class.
5. Fees: Passengers must pay a fee for transporting pets, which varies depending on the weight and size of the pet, as well as the destination of the flight.
6. Restrictions: Riyadh Air does not allow the transport of pets in the cabin on international flights. In addition, some countries have specific rules and regulations regarding the transport of pets, and passengers should check the airline’s website or contact the customer service for specific details.
7. Liability: Riyadh Air assumes no liability for the health or wellbeing of the pet during the flight, and passengers are responsible for the pet’s care and wellbeing during the flight.

Conditions of carriage for children on Riyadh Air flights

Riyadh Air offers special services and conditions for children traveling on its flights. Here are the details of the conditions of carriage for children on Riyadh Air flights:

1. Infant Policy:

• Infants under the age of 2 years are considered as infants and are allowed to travel on an adult’s lap. An adult passenger is allowed to travel with only one infant.
• Passengers can also book an extra seat for the infant, provided they use an approved infant car seat or bassinet.

2. Child Policy:

• Children between the ages of 2 and 12 years are considered as children and must have a separate seat on the flight.
• Children between the ages of 2 and 5 years must be accompanied by an adult passenger at least 16 years of age or older. Unaccompanied children between the ages of 5 and 12 years are allowed to travel on domestic flights only and require special assistance service.

3. Unaccompanied Minor Policy:

• Children between the ages of 5 and 12 years traveling alone are considered as unaccompanied minors and require special assistance service.
• Unaccompanied minors are not allowed on international flights, and they can only travel on domestic flights within Saudi Arabia.
• Parents or guardians must request the unaccompanied minor service at the time of booking and provide all necessary information about the child, including contact information for the person who will meet the child at the destination airport.
• An airline representative will accompany the child throughout the journey, including check-in, boarding, and disembarkation.

4. Child Meals:

• Riyadh Air offers special meals for children on its flights, including vegetarian, kosher, and halal options.
• Passengers can request a child meal at the time of booking or up to 24 hours before the flight’s scheduled departure time.

5. Child Entertainment:

• Riyadh Air offers a range of in-flight entertainment options for children, including movies, TV shows, games, and more.
• The airline also provides children with age-appropriate activity kits that include coloring books, crayons, and puzzles.

History of Riyadh Air

Riyadh Air is a Saudi Arabian airline that primarily operates domestic flights within the country. It was founded in 2016 and has its headquarters in Riyadh, the capital city of Saudi Arabia. Here is a detailed history of Riyadh Air:

1. Founding: Riyadh Air was founded in 2016 as a subsidiary of the Saudi Ground Services Company (SGS). SGS is a government-owned company that provides ground handling services to airlines in Saudi Arabia.
2. Launch: The airline launched its operations on 12 October 2016 with a flight from Riyadh to Jeddah. Initially, it operated flights between the two cities, but later expanded to other domestic destinations.
3. Fleet: Riyadh Air started its operations with two Boeing 737-400 aircraft. As of 2021, it has a fleet of six aircraft, including four Boeing 737-800 and two Embraer E-190.
4. Route network: Riyadh Air operates domestic flights to several destinations within Saudi Arabia, including Jeddah, Dammam, Abha, Medina, Gizan, and Qassim. It also operates seasonal flights to some international destinations, including Cairo and Istanbul.
5. Ownership: Riyadh Air is a subsidiary of SGS, which is a subsidiary of the Saudi Arabian Airlines Corporation (Saudia). Saudia is the national carrier of Saudi Arabia and is also government-owned.
6. Vision and mission: Riyadh Air aims to provide safe, reliable, and affordable air travel to the people of Saudi Arabia. Its mission is to connect the country’s major cities and contribute to the growth of the national economy.
7. Awards: Riyadh Air has not won any major awards or accolades since its launch in 2016. However, it has received positive reviews from passengers for its on-time performance and customer service.

In conclusion, Riyadh Air is a relatively new airline in Saudi Arabia that has quickly established itself as a reliable domestic carrier. Its focus on providing affordable air travel to the people of Saudi Arabia has helped it gain popularity among local passengers. While it has not won any major awards or achieved significant growth, Riyadh Air remains a key player in the country’s aviation industry.

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