How to book cheap bus and train tickets on the RegioJet website
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RegioJet company contacts
|Year of foundation||2009|
|Headquarters||Brno, Czech Republic|
|Previous company names||Student Agency|
|Main services||International and intercity bus and train services in the Czech Republic, Slovakia, Poland, Hungary, Austria, Slovenia, Croatia, Ukraine, Germany, Switzerland, Italy, France, Belgium, Netherlands, Luxembourg, United Kingdom|
|Address||RegioJet a.s., Svobody 86/17, Brno-město, 602 00 Brno, Czech Republic|
|Phones||+420 222 222 221|
|RegioJet official website in English:||regiojet.com|
RegioJet Bus Timetable
|ROUTES||JOURNEY TIME||SCHEDULE||FREQUENCY||PRICE FROM (Starting Fare)|
|Prague – Vienna||4h25m||07:00 to 23:55||5 per day||€14|
|Vienna — Prague||4h30m||08:00 to 22:00||5 per day||€14|
|Budapest — Vienna||2h45m||06:10 to 19:10||6 per day||€8|
|Berlin — Prague||4h40m||07:00 to 19:00||8 per day||€13|
|Vienna — Bratislava||1h20m||06:25 to 22:25||16 per day||€5|
|Prague — Budapest||6h45m||05:00 to 23:00||5 per day||€14|
|Vienna — Budapest||2h45m||07:25 to 19:25||6 per day||€8|
|Budapest — Bratislava||2h35m||02:50 to 23:40||6 per day||€6|
Popular RegioJet Bus Routes
|Route||Price From (Starting Fare)||Average Duration||Buses Per Day|
|Prague to Karlovy Vary Bus||€5||1h35||17|
|London to Brussels Bus||€22||8h00||4|
|Budapest to Prague Bus||€23||6h50||6|
|Prague to Český Krumlov Bus||€7||2h35||11|
|Berlin to Dresden Bus||€10||2h35||12|
|Vienna to Budapest Bus||€12||2h50||4|
|Budapest to Vienna Bus||€10||3h00||2|
|Vienna to Bratislava Bus||€5||1h30||28|
|Berlin to Prague Bus||€20||4h30||4|
|Prague to Budapest Bus||€23||7h05||5|
RegioJet Fares and Service
RegioJet offers a range of fare classes for passengers. Initially, all seats were sold as second class, but later, the company introduced four tariff zones:
- Low Cost: Second class with reduced fare (availability may vary), open-space coach, complimentary bottled water, and a daily newspaper.
- Standard: Second class, 6-person compartments, quiet zone options, and access to Astra coaches with onboard entertainment.
- Relax: Second class open-space coach with separate seats and large tables, offering daily newspapers, magazines, coffee, and bottled water.
- Business: First class compartments for four passengers, quiet zone options, with free newspapers, coffee, cookies, teas, orange juice, or sparkling wine. All classes offer free internet access and seat reservations.
History of the RegioJet company
RegioJet a.s., also known as RJ, is a privately owned Czech company specializing in passenger rail and bus transport services. Established as a sister company to Student Agency, it operates under the ownership of Czech businessman Radim Jančura. RegioJet’s counterpart in Slovakia shares its name and is responsible for providing passenger transport services in Slovakia.
RegioJet’s journey began in 2004 when it started offering regular bus transport services under the brand Student Agency, expanding from its earlier operation of international bus transport since 1996. The company quickly gained recognition and received awards, including the prestigious «Best flight (IATA) agency in the Czech Republic» and «Best bus transporter» in the TTG Travel Awards of 2005.
CEO Radim Jančura expressed the company’s ambitions to extend its bus transport operations and venture into rail services. Consequently, RegioJet a.s. was officially incorporated in the Companies Register on March 20, 2009, with the primary focus on «operator of railway and railway transport.» The Slovak subsidiary, RegioJet a.s., based in Bratislava, was established in 2010 to operate rail and bus transport in Slovakia.
Regular passenger rail transport under the RegioJet brand commenced on April 24, 2010. It marked the company’s first foray into rail services, with the launch of its first regular railway line occurring on September 26, 2011.
In 2016, RegioJet unified its bus and rail services under the RegioJet brand. This decision aimed to streamline its transport activities under a single, recognizable brand, particularly to facilitate understanding for international clients.
RegioJet Bus Transport
RegioJet has a robust bus network spanning the Czech Republic, Slovakia, and over 90 other European cities. Since 1996, it has been operating international bus routes, including those to major European destinations like London, Germany, Switzerland, Benelux countries, Sweden, Norway, Italy, Hungary, Austria, and France. In 2004, RegioJet expanded its services to include domestic routes in the Czech Republic, connecting Prague and Brno with 36 cities across the country.
In April 2016, RegioJet initiated the rebranding of its bus transport services to align with its unified brand strategy, phasing out the Student Agency name.
Throughout its history, RegioJet has maintained a diverse fleet of buses. Early on, it operated Spanish Ayats Atlantis buses on MAN chassis, later transitioning to Spanish Beulas buses on Scania and Volvo chassis. Notably, in 2006, RegioJet acquired five Mercedes-Benz Travego buses, primarily serving routes to Vienna.
By 2012, the company boasted a fleet of approximately 110 buses, including a small number of white buses used for specific routes. In 2013, the fleet expanded to 152 buses, with a focus on the Spanish Irizar PB model on Scania or Volvo chassis, many equipped with Fun & Relax amenities.
RegioJet continued to invest in its fleet, introducing 45 modern Irizar i8 buses in April 2016, further increasing its vehicle count to 210.
RegioJet Rail Transport
RegioJet’s entry into rail transport commenced with ambitious plans to compete on the Prague-Ostrava route, aiming to provide a more affordable and luxurious alternative to state-owned operator České dráhy’s EC/IC and SC Pendolino trains. In March 2009, the subsidiary RegioJet a.s. was formed, leading to the launch of the first train service on April 24, 2010.
RegioJet actively participated in tender procedures, submitted offers for subsidized transport in various regions, and negotiated with authorities to expand its rail services.
RegioJet’s locomotive fleet includes Škoda Class E630 electric locomotives, modified for operation in the Czech Republic. They are joined by fifteen Traxx locomotives, Class 388s, from Canadian manufacturer Bombardier, introduced between 2020 and 2021. Passenger preferences determined the striking red motif on the ends of these locomotives.
RegioJet’s coaches are recognizable by their corporate yellow exterior paint and blue-red REGIOJET logo. The coaches are marked to denote their class, fare types, and available services.
In 2011, RegioJet purchased 14 used coaches from Austrian operator ÖBB, which were retrofitted for operation at speeds of 200 km/h and equipped with AC, vacuum toilets, and power sockets. Additional coaches were acquired in 2014. In 2017, the company purchased coaches from the bankrupt operator Arenaways and continued to invest in new coaches from Romanian producer Astra Vagoane Călători.
1. How can I get a RegioJet bus or train ticket?
- You can book and purchase your ticket through various channels, including the RegioJet reservation system, the mobile app, or in person at RegioJet points of sale or authorized partners.
2. How can I cancel the ticket?
- You can cancel a ticket online or in the mobile app by logging in with your Ticket Number, navigating to the My Tickets section, and following the specific cancellation terms and conditions for each ticket.
3. Do I need to print the ticket?
- If you’ve booked your ticket online or in the app, having the ticket number or displaying the QR code on your mobile device is sufficient. Tickets purchased in person at points of sale are printed.
4. Is it possible to book and then pay for the ticket on board of a train or bus?
- No, it’s not possible. Each booking has specific payment terms with a due date. Payment options are available on the RegioJet website under Payment methods.
5. Can I buy a ticket without booking in advance just before the departure of the bus?
- Yes, you can if there are available seats on board.
6. Can I buy a ticket on board of the train, without booking in advance?
- Yes, even if there are no free seats on the train, you can travel as a standing passenger and pay the highest tariff price plus a surcharge. Prices for individual train services can be found in the On-board Tickets Pricelist.
7. How can I change personal information on RegioJet Pay?
- You can change some personal information in the «Settings» section of your RegioJet Pay account after logging in. However, changes to first name, surname, and email address require a visit to a point of sale with an ID card for verification.
8. Is it possible to pay by payment card on board of buses and trains?
- You can use payment cards for tickets and refreshments on R category train services. However, this option is not available on all RegioJet train and bus services.
9. Where can I find my stop?
- Specific stops can be found on the RegioJet website in the Stops section.
10. How do I know if the seat is in the direction of train movement, or against it?
- When making a reservation, consider that the engine of the train is typically on the right side when looking at the carriage. This indicates the direction of the train’s movement.
11. Is it possible to travel as a group?
- Yes, traveling as a group is possible on both RegioJet trains and buses.
12. At what age can a minor travel by bus/train unaccompanied?
- Children who have reached their 6th birthday can travel unaccompanied on domestic train and bus services. For international services, children aged 10-17 must have a Power of Attorney form filled in by parents or legal guardians, and they can only travel with a full-price Adult ticket.
13. What is the Power of Attorney for?
- The Power of Attorney is required for unaccompanied minors (aged 10-17) traveling on international RegioJet lines. It indicates parental consent for the child’s travel and contact information. The form is available on the RegioJet website.
14. Is it possible to use a child safety seat?
- Child safety seats can be used on buses but may not be fully fixed due to seatbelt configurations. Trains are not equipped with seatbelts, making child safety seats impractical on board.
15. How can I transport animals on RegioJet trains?
- Small animals and small dog breeds can travel for free in carriers on RJ category trains. Different rules apply to R category trains; larger dog breeds can be transported for a fee. Guide and assistance dogs are allowed with proper documentation.
16. How can I transport animals on RegioJet buses?
- Small animals and small dog breeds are allowed on domestic bus services for free but must be in carriers. On selected international services, animals up to 10 kg are allowed in carriers. Assistance dogs are allowed on all bus services.
17. How can I transport my bicycle on a train or a bus?
- Bicycles can be transported on R category trains for a fee and must be booked in advance. RJ category trains do not allow bicycle transport. On RegioJet buses, you can transport a folded bicycle as luggage; advance purchase is recommended.
18. Is it possible to travel by train with a pram?
- Prams can be transported on RJ category trains and R category trains, and they are usually placed in specific areas. Booking a seat in these areas is recommended.
19. What kinds of documents can you travel with abroad?
- For international RegioJet trains and buses, passengers need a valid ID card (EU citizen ID), passport, or an identity confirmation issued by an embassy in the case of a lost or stolen ID.
20. Will the train/bus wait for me if I am delayed?
- Trains and buses adhere to their timetables and cannot wait for delayed passengers. It’s important to arrive for check-in on time.
21. I just missed my train/bus. Will my ticket be refunded?
- Unfortunately, missed connections result in voided tickets with no possibility of refunds.
22. What services do you offer and what is the equipment of buses?
- RegioJet buses come equipped with free Wi-Fi, 230 V outlets, safety belts, air-conditioning, toilets, and additional services. Detailed information can be found on the Service on board of buses webpage.
23. What is the availability of Wi-Fi networks?
- Wi-Fi with 100% coverage and high-speed internet is available on all yellow bus and train services, identified as «Regiojet — zluty.»