«Pegasus Airlines» compensation for delayed or cancelled flights

If your flight operated by «Pegasus Airlines» is delayed by more than 3 hours or canceled, you are entitled to compensation up to €600.

«Pegasus Airlines» Flight Delay Compensation

Based on EU regulation 261/2004, if your flight was delayed, regardless of the cost of the air ticket, then you are entitled to compensation from €250 to €600.

The amount of compensation for an «Pegasus Airlines» flight delay depends on the distance of the flight and the duration of the delay (see table below).

You can only receive compensation if:

  • Your flight was delayed by 3 hours or more;
  • Your flight was canceled;
  • Your flight was delayed by less than 3 hours, but the delay caused you to miss your next connecting flight and arrive at your final destination more than 3 hours late;
  • You were denied boarding due to overbooking, i.e. due to lack of vacancies;
  • The delay or cancellation of the flight was not caused by bad weather, an airline and airport strike, or other force majeure;
  • No more than 6 years have passed since the voyage

Also, the route and the airline must comply with the requirements of EU Regulation No. 261/2004.

Route or airline Airline from the European Union Non-EU airline
Non-EU to non-EU No No
Non-EU to EU Yes No
From EU to non-EU Yes Yes
From EU to EU Yes Yes
…or the route and airline must comply with Turkish law.
Route or airline Airline from Turkey Airline not from Turkey
Not from Turkey not to Turkey No No
From outside Turkey to Turkey Yes No
From Turkey to outside Turkey Yes Yes
From Turkey to Turkey Yes Yes

«Pegasus Airlines» flight delay compensation

Reason Distance Less than 2 hours More than 2 hours More than 3 hours More than 4 hours
Denied Boarding 1500 km or less € 125 € 250 € 250 € 250
Denied Boarding All flights within the EU over 1500 km and all flights between 1500 and 3500 km € 200 € 400 € 400 € 400
Denied Boarding All flights with one of the non-EU destinations over 3500 km € 300 € 600 € 600 € 600
Flight Delay 1500 km or less € 0 € 0 € 250 € 250
Flight Delay All flights within the EU over 1500 km and all flights between 1500 and 3500 km € 0 € 0 € 400 € 400
Flight Delay All flights with one of the non-EU destinations over 3500 km € 0 € 0 € 300 € 600
Flight Cancellation 1500 km or less € 125 € 250 € 250 € 250
Flight Cancellation All flights within the EU over 1500 km and all flights between 1500 and 3500 km € 200 € 200 € 400 € 400
Flight Cancellation All flights with one non-EU destination over 3500 km € 300 € 300 € 300 € 600
In addition to financial compensation, for the delay of an «Pegasus Airlines» flight, passengers are entitled to:

  • soft drinks;
  • food;
  • accommodation (if the flight was rescheduled the next day);
  • transfer to the place of residence;
  • two phone calls.

Apply for compensation now!

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