Airline «NEOM Airlines»

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NEOM Airlines Fleet

NEOM Airlines, the innovative Saudi Arabian carrier, is set to revolutionize the travel experience for passengers traveling to and from NEOM, the futuristic city in the northwest of Saudi Arabia. A critical component of this transformation is the airline’s modern and diverse fleet. NEOM Airlines aims to offer a range of aircraft types with various seating configurations to cater to the needs of a broad spectrum of travelers.

Fleet Composition

As of the airline’s planned launch at the end of the fourth quarter of 2024, NEOM Airlines has strategically curated a fleet of both existing and state-of-the-art, next-generation aircraft. The fleet includes a combination of narrow-body and wide-body planes, ensuring flexibility in routes and capacity.

1. Airbus A320neo

• The Airbus A320neo is part of NEOM Airlines’ narrow-body fleet, serving shorter-haul routes.
• Typically configured with two classes: Business and Economy.
• Business Class offers comfortable, spacious seating with extra legroom, ideal for premium travelers.
• Economy Class provides a comfortable and efficient travel experience with standard seating arrangements.
• The aircraft typically accommodates around 150 to 180 passengers, depending on the specific configuration.

2. Boeing 787 Dreamliner

• NEOM Airlines’ wide-body fleet includes the Boeing 787 Dreamliner, a state-of-the-art, long-range aircraft.
• Configured with multiple classes, including Business, Premium Economy, and Economy, catering to a range of passenger preferences.
• Business Class offers lie-flat seats, providing an unparalleled level of comfort and privacy.
• Premium Economy Class provides passengers with enhanced amenities and more spacious seating than Economy.
• Economy Class offers a comfortable travel experience for budget-conscious travelers.
• The Boeing 787 Dreamliner typically seats around 240 to 290 passengers, depending on the chosen configuration.

3. Future Innovative Aircraft

• Beyond its initial launch in 2024, NEOM Airlines plans to introduce innovative aircraft from 2026 onwards. These may include electric, hydrogen-powered, or even supersonic planes.
• The cabin layout and seating configurations of these future aircraft are yet to be finalized, but NEOM Airlines aims to set new standards for passenger comfort and technology.

In-Flight Entertainment and Connectivity

NEOM Airlines is dedicated to enhancing the passenger experience. All aircraft in the fleet are equipped with large in-flight entertainment screens at every seat, compatible with passengers’ personal devices. Additionally, the airline offers 6G Wi-Fi for gaming and communication during flights, ensuring that passengers stay connected throughout their journey.

Sustainability and Onboard Amenities

NEOM Airlines is committed to environmental sustainability. The airline ensures that sustainable aviation fuels are onboard each flight. Furthermore, the carrier’s sustainability policy extends to in-flight meals, which are sourced locally from NEOM and available on-demand. The airline also pays meticulous attention to details, including the choice of materials like carpets and single-use plastics, to minimize its environmental footprint.

NEOM Airlines Web check-in

Web check-in is a convenient service offered by NEOM Airlines to streamline the check-in process for passengers traveling on both domestic and international flights. This service allows travelers to check in for their flights via the internet, either through the airline’s website or mobile app, from the comfort of their homes or any location with internet access.

International Flights:

1. Check-In Window: Web check-in for international NEOM Airlines flights typically opens 24 to 48 hours before the scheduled departure time. Passengers are advised to check the exact start time on the airline’s official website or mobile app. The 24 to 48-hour window allows passengers ample time to complete the check-in process before their international journey.
2. Check-In Procedure: To use web check-in for international flights, passengers need to access the NEOM Airlines website or mobile app and navigate to the «Check-In» or «Manage Booking» section. They will be prompted to enter their booking reference or e-ticket number and passenger information.
3. Seat Selection: During the web check-in process, passengers can typically select their preferred seats from the available options, subject to availability. This feature allows passengers to secure seats according to their preferences and travel companions.
4. Travel Documents: Passengers are required to ensure that they have all the necessary travel documents, including passports, visas, and any required travel authorizations, as web check-in does not exempt passengers from the standard immigration and security checks.
5. Baggage Drop: Passengers who have checked in online for international flights will need to arrive at the airport well in advance of their departure time to drop off their checked baggage, clear security, and complete any necessary immigration procedures. The recommended arrival time varies depending on the specific airport and destination, but it is typically suggested to arrive at least 3 hours before departure.

Domestic Flights:

1. Check-In Window: Web check-in for domestic NEOM Airlines flights usually opens 24 to 48 hours before the scheduled departure time. As with international flights, passengers should verify the precise start time on the airline’s official website or mobile app.
2. Check-In Procedure: Passengers can initiate the web check-in process for domestic flights by accessing the NEOM Airlines website or mobile app and selecting the «Check-In» or «Manage Booking» option. They will need to provide their booking reference or e-ticket number, as well as passenger details.
3. Seat Selection: During web check-in for domestic flights, passengers can typically choose their seats based on availability, allowing them to secure their preferred seating arrangements.
4. Travel Documents: Passengers must have valid identification, such as government-issued photo ID, when traveling domestically. Web check-in does not exempt passengers from security procedures.
5. Baggage Considerations: For domestic flights, passengers who have only carry-on luggage may proceed directly to security after completing web check-in. Those with checked baggage will need to arrive at the airport with enough time to drop off their bags and clear security. The recommended arrival time for domestic flights is usually at least 2 hours before departure.

Check-in at the airport for NEOM Airlines flights

Airport check-in is a fundamental step in the travel process, allowing passengers to complete necessary formalities and prepare for their flights. NEOM Airlines provides both domestic and international travelers with the option to check in at the airport.

International Flights:

1. Check-In Window: Airport check-in for international NEOM Airlines flights typically opens approximately 3 to 4 hours before the scheduled departure time. The exact start time may vary depending on the airport and destination. Passengers are encouraged to arrive early to allow sufficient time for check-in procedures.
2. Check-In Counter: Passengers can proceed to the NEOM Airlines check-in counters located at the airport. These counters are staffed by airline personnel who can assist with the check-in process.
3. Documentation: Passengers should have their travel documents, including passports, visas, and any required travel authorizations, readily available during airport check-in. Airport staff will verify these documents as part of the process.
4. Baggage Drop: International travelers with checked baggage must drop off their bags at the check-in counter. The airline’s staff will weigh, tag, and process the luggage before sending it to be loaded onto the aircraft. Passengers should ensure that their baggage complies with the airline’s baggage allowance and regulations.
5. Seat Assignment: Airport check-in provides an opportunity for passengers to request seat assignments or make changes to their existing seat assignments, subject to availability.
6. Security and Immigration: After completing the check-in process, passengers must proceed to security and immigration checkpoints. Security checks are conducted to ensure the safety of all passengers, while immigration checks are performed to verify the traveler’s eligibility to enter the destination country.
7. Boarding Pass: Once the check-in process is complete and all necessary checks have been cleared, passengers will receive their boarding passes, which include important flight information, such as the departure gate and boarding time.

Domestic Flights:

1. Check-In Window: Airport check-in for domestic NEOM Airlines flights typically opens approximately 2 to 3 hours before the scheduled departure time. The exact start time may vary depending on the airport and destination. Passengers should arrive with ample time for check-in procedures.
2. Check-In Counter: Passengers can visit the NEOM Airlines check-in counters at the airport for assistance with the check-in process. Airport staff are available to provide guidance and support.
3. Travel Documents: For domestic flights, passengers are typically required to present valid government-issued photo identification, such as a driver’s license or national ID card, during airport check-in.
4. Baggage Handling: Passengers with checked baggage must drop off their bags at the check-in counter for tagging and processing. Baggage must adhere to the airline’s weight and size restrictions.
5. Seat Selection: Airport check-in allows passengers to request specific seats or make changes to their seating preferences, subject to availability.
6. Security Screening: After completing check-in, passengers must proceed through security screening, where their carry-on items will be scanned, and passengers may be subject to additional security checks as required.
7. Boarding Pass: Upon successfully completing the airport check-in process and clearing security, passengers will receive their boarding passes, containing essential flight details, including gate information and boarding time.

Features of Airport Check-In:

• Personal Assistance: Airport check-in counters provide passengers with personalized assistance from airline staff, addressing any queries or concerns.
• Baggage Drop: Passengers with checked luggage can conveniently drop off their bags, ensuring they are properly processed and loaded onto the aircraft.
• Seat Selection: Airport check-in allows passengers to choose or modify their seat assignments, enhancing their travel experience.
• Documentation Verification: Airport staff verify passengers’ travel documents, ensuring compliance with immigration and entry requirements.
• Security and Immigration Checks: Passengers undergo necessary security and immigration checks to maintain safety and compliance with destination country regulations.
• Boarding Pass Issuance: Passengers receive their boarding passes, simplifying the boarding process.

Checked baggage and carry-on baggage allowances on NEOM Airlines flights

NEOM Airlines offers a range of baggage allowances, which may vary depending on factors such as the fare type and class of service selected by passengers.

1. Checked Baggage Allowances:

Economy Class:

• Passengers traveling in Economy Class typically receive a standard checked baggage allowance, which may vary depending on the fare type and destination.
• Commonly, Economy Class passengers are entitled to check one or more pieces of luggage.
• The weight limit for each checked bag and the total allowance (i.e., the sum of all checked bags) may vary based on the fare type. It is recommended to check the specific allowance when booking the ticket.
• NEOM Airlines may also impose size restrictions on checked baggage, so passengers should ensure their bags meet the specified dimensions.

Business Class:

• Passengers enjoying the comfort of Business Class typically receive a more generous checked baggage allowance than those in Economy Class.
• The allowance for Business Class passengers often includes a higher weight limit per checked bag and may permit more bags in total.
• The specific allowances can vary based on the fare type, route, and destination, so passengers should verify the details when making reservations.

First Class:

• Passengers in the luxurious First Class of NEOM Airlines usually benefit from the most generous checked baggage allowances.
• The baggage allowance for First Class passengers often includes the highest weight limits per bag and the possibility of checking in multiple bags.
• As with other classes, the exact allowances may depend on the fare type and route.

Special Fare Types:

• NEOM Airlines may offer special fare types, such as promotional or discounted fares, which may have different checked baggage allowances.
• Passengers booking special fare types should review the baggage policy associated with their specific fare to understand the allowances and any associated fees for excess baggage.

2. Carry-On Baggage Allowances:

Economy Class:

• In Economy Class, passengers are typically allowed one carry-on bag and one personal item, such as a purse or laptop bag.
• The dimensions and weight limits for carry-on bags may vary, so it is advisable to check the airline’s guidelines to ensure compliance.
• The size and weight restrictions for carry-on bags are often strictly enforced, so passengers should be mindful of these limits.

Business Class and First Class:

• Passengers traveling in Business Class and First Class are usually permitted to bring a larger carry-on bag and a personal item, such as a laptop bag or briefcase.
• The specific dimensions and weight limits for carry-on bags in these classes may be more generous than those in Economy Class.

Special Items:

• NEOM Airlines may allow passengers to carry special items, such as medical equipment or musical instruments, as part of their carry-on baggage, subject to certain conditions and prior approval.

Popular Routes of NEOM Airlines

International Routes:

1. Dubai, United Arab Emirates (DXB):
   • NEOM Airlines may offer international flights to Dubai, a major aviation hub in the Middle East.
   • Dubai is known for its global connectivity, making it a convenient destination for travelers connecting to various parts of the world.
2. London, United Kingdom (LHR):
   • London, with its prominent airports like Heathrow (LHR), is a significant international gateway.
   • NEOM Airlines may establish routes to London, providing connections to Europe and beyond.
3. New York, United States (JFK):
   • NEOM Airlines could potentially serve international travelers with flights to New York’s John F. Kennedy International Airport.
   • JFK is a key entry point for travelers visiting the United States.
4. Istanbul, Turkey (IST):
   • Istanbul’s Istanbul Airport (IST) serves as a crucial transit point between Europe and Asia.
   • NEOM Airlines may establish routes to Istanbul, facilitating travel between continents.
5. Beijing, China (PEK):
   • As part of its global connectivity goals, NEOM Airlines might consider flights to Beijing Capital International Airport (PEK), offering access to Asia.
6. Mumbai, India (BOM):
   • Serving India’s financial capital, Chhatrapati Shivaji Maharaj International Airport (BOM) in Mumbai could be a potential international destination for NEOM Airlines.

Domestic Routes:

1. Riyadh, Saudi Arabia (RUH):
   • Riyadh, the capital of Saudi Arabia, may serve as a key domestic route for NEOM Airlines.
   • The airline can connect passengers from NEOM to Riyadh and vice versa, catering to both business and leisure travelers.
2. Jeddah, Saudi Arabia (JED):
   • Jeddah, with King Abdulaziz International Airport (JED), is another significant domestic destination.
   • NEOM Airlines may operate flights between NEOM and Jeddah, facilitating pilgrimages and leisure travel.
3. Dammam, Saudi Arabia (DMM):
   • Dammam, situated in the eastern province of Saudi Arabia, is an essential business and industrial center.
   • NEOM Airlines might establish routes connecting NEOM with Dammam to support economic activities.
4. Medina, Saudi Arabia (MED):
   • Medina, with Prince Mohammad bin Abdulaziz International Airport (MED), is a prominent religious destination.
   • NEOM Airlines may provide domestic flights linking NEOM to Medina for religious pilgrims and tourists.
5. Abha, Saudi Arabia (AHB):
   • Abha, located in the Asir Province of Saudi Arabia, offers scenic beauty and cultural attractions.
   • NEOM Airlines might consider flights between NEOM and Abha to promote domestic tourism.
6. Gizan, Saudi Arabia (GIZ):
   • Gizan, along the Red Sea coast, is known for its coastal attractions.
   • NEOM Airlines could introduce routes connecting NEOM with Gizan, catering to travelers seeking beach destinations.

Meals on board NEOM Airlines

The quality and variety of meals can vary depending on the class of service, with a focus on providing a pleasant dining experience.

Economy Class:

1. Standard Meal Service:
   • Passengers in Economy Class can typically expect a standard meal service, which may include a choice of hot meals or light snacks, depending on the flight’s duration and time of day.
   • Meals may be served in a tray or a box, and they are designed to provide a satisfying and balanced dining experience.
   • Beverage options such as water, juices, soft drinks, and coffee or tea are generally available.
2. Special Dietary Requests:
   • NEOM Airlines may accommodate special dietary requests for passengers with specific dietary preferences or restrictions, such as vegetarian, vegan, halal, or gluten-free meals. Passengers are encouraged to request these meals in advance when booking their tickets.

Business Class:

1. Enhanced Dining Experience:
   • Business Class passengers typically enjoy an enhanced dining experience, with a focus on gourmet meals and a wider selection of menu options.
   • Meals are often served on premium tableware with fine dining presentation, enhancing the overall culinary experience.
2. Flexible Dining Times:
   • Business Class passengers may have the flexibility to choose their preferred dining times, allowing them to tailor their meal service to their travel schedule.
3. Premium Beverage Selection:
   • In addition to standard beverage options, Business Class passengers may have access to a premium selection of wines, champagne, cocktails, and other alcoholic beverages.
4. A La Carte Dining:
   • Some airlines offer an a la carte dining experience in Business Class, allowing passengers to select their meals from a menu of gourmet options.

First Class:

1. Luxurious Dining:
   • First Class passengers are typically treated to an exquisite and luxurious dining experience.
   • Meals are often prepared by renowned chefs and showcase gourmet cuisine with an emphasis on premium ingredients and culinary creativity.
2. Personalized Service:
   • In First Class, passengers can expect highly personalized meal services, with flight attendants providing top-tier service, including assistance with menu choices and wine pairings.
3. Exclusive Menus:
   • Some airlines offer exclusive and limited menus in First Class, providing passengers with a unique and memorable dining experience.
4. Fine Dining Presentation:
   • Meals are presented with the utmost attention to detail, often on fine china and accompanied by elegant table settings.
5. Premium Beverage Selection:
   • First Class passengers have access to an extensive selection of premium wines, champagnes, spirits, and cocktails.

Special Meals:

• NEOM Airlines typically offers a range of special meal options to accommodate passengers with specific dietary requirements, including vegetarian, vegan, kosher, halal, gluten-free, and more. Passengers should request these meals in advance during the booking process.

Children’s Meals:

• For families traveling with children, NEOM Airlines may provide child-friendly meal options designed to appeal to young palates.

Service classes on NEOM Airlines flights

1. Economy Class:

• Comfortable Seating: Passengers traveling in Economy Class can expect comfortable seating arrangements with standard legroom and seat width.
• In-Flight Entertainment: Economy Class cabins typically feature individual seat-back screens or in-seat entertainment systems, offering a selection of movies, TV shows, music, and games.
• Meal Service: Passengers in Economy Class receive meal services that vary depending on the flight duration and time of day. This may include hot meals, snacks, and beverage options.
• Amenities: Travelers in Economy Class often receive essential amenities such as blankets, pillows, and earphones for in-flight entertainment.
• Seat Selection: Depending on the fare type and availability, passengers may have the option to select their seats in advance.

2. Business Class:

• Enhanced Seating: Business Class passengers enjoy more spacious seating arrangements with additional legroom, wider seats, and greater recline.
• Priority Services: Business Class travelers typically benefit from expedited check-in, security screening, and boarding procedures.
• In-Flight Entertainment: Business Class cabins feature larger seat-back screens or personal entertainment systems, providing an extensive selection of content.
• Premium Meal Services: Passengers in Business Class experience an upgraded dining experience with gourmet meals, a broader menu selection, and the option to dine at flexible times.
• Amenities: Business Class passengers often receive upgraded amenities such as premium bedding, noise-canceling headphones, and luxury amenity kits.
• Lounge Access: Access to airport lounges may be included, allowing passengers to relax and enjoy additional services before their flights.

3. First Class:

• Luxurious Seating: First Class offers the highest level of comfort, with spacious and private seating arrangements, fully lie-flat beds, and maximum privacy.
• Exclusive Services: First Class passengers enjoy priority services throughout their journey, including dedicated check-in counters, expedited security checks, and priority boarding.
• In-Flight Entertainment: First Class cabins feature the latest in entertainment technology, often with the largest screens and a vast selection of content.
• Fine Dining: Passengers in First Class indulge in gourmet dining experiences prepared by renowned chefs, with exclusive and customizable menus.
• Premium Amenities: First Class travelers receive top-tier amenities, including plush bedding, designer amenity kits, and luxurious toiletries.
• Lounge Access: Access to exclusive airline lounges, often with premium dining options, spa services, and private suites, is a hallmark of First Class service.

4. Special Services:

• NEOM Airlines may also offer special services tailored to the unique needs of passengers, including travelers with reduced mobility, unaccompanied minors, and those with specific dietary requirements.
• These services may include wheelchair assistance, escort services for minors, and a range of special meals to accommodate dietary preferences and restrictions.

NEOM Airlines Fares

1. Economy Class:

• Affordable Pricing: Economy Class fares are often the most budget-friendly option, making them suitable for travelers seeking cost-effective flights.
• Standard Seating: Passengers booking Economy Class tickets typically have access to standard seating with comfortable legroom and seat width.
• Meal Services: Depending on the flight duration and time of day, Economy Class passengers receive meal services, which may include hot meals, snacks, and beverages.
• In-Flight Entertainment: Economy Class cabins typically feature individual seat-back screens or in-seat entertainment systems, offering a selection of movies, TV shows, music, and games.
• Baggage Allowance: Passengers in Economy Class receive a standard checked baggage allowance, and carry-on baggage is typically included.

2. Premium Economy Class:

• Enhanced Comfort: Premium Economy Class offers greater comfort compared to Economy Class, with improved legroom, wider seats, and more seat recline.
• Priority Services: Some airlines may provide priority check-in, boarding, and baggage handling for Premium Economy passengers.
• In-Flight Amenities: Premium Economy passengers may receive upgraded amenities such as better quality blankets, pillows, and amenity kits.
• Enhanced Meal Services: Travelers in Premium Economy often enjoy upgraded dining options, including special menus and complimentary beverages.
• In-Flight Entertainment: Passengers in this class typically have access to a more extensive selection of in-flight entertainment options.
• Baggage Allowance: Premium Economy fares may include a larger checked baggage allowance compared to Economy Class.

3. Business Class:

• Spacious Seating: Business Class provides more spacious and comfortable seating, often with fully lie-flat beds for long-haul flights.
• Priority Services: Business Class passengers usually benefit from priority check-in, security screening, and boarding procedures.
• Exclusive Lounges: Access to airport lounges with premium amenities, including dining, relaxation areas, and business services, is a common perk for Business Class travelers.
• In-Flight Dining: Passengers in Business Class experience an upgraded dining experience with gourmet meals, a broader menu selection, and the option to dine at flexible times.
• In-Flight Entertainment: Business Class cabins feature larger seat-back screens or personal entertainment systems, providing an extensive selection of content.
• Amenities: Business Class passengers often receive upgraded amenities such as noise-canceling headphones, luxury amenity kits, and comfortable bedding.
• Baggage Allowance: Business Class fares may include a more generous checked baggage allowance compared to Economy Class.

4. First Class:

• Ultimate Luxury: First Class offers the highest level of luxury and comfort, with spacious, private suites, fully lie-flat beds, and maximum privacy.
• Personalized Services: First Class passengers enjoy the most personalized services, including dedicated check-in counters, expedited security checks, and priority boarding.
• Exclusive Lounges: Access to exclusive airline lounges with premium dining, spa services, and private suites is a hallmark of First Class service.
• Fine Dining: Passengers in First Class indulge in gourmet dining experiences prepared by renowned chefs, with exclusive and customizable menus.
• Premium Amenities: First Class travelers receive top-tier amenities, including designer amenity kits, plush bedding, and luxurious toiletries.
• In-Flight Entertainment: First Class cabins feature the latest in entertainment technology, often with the largest screens and an extensive selection of content.
• Baggage Allowance: First Class fares typically include the most generous checked baggage allowance.

5. Special Fare Types:

• NEOM Airlines may offer special fare types, such as promotional or discounted fares, which may come with specific terms and conditions.
• These special fares may have restrictions on changes, cancellations, and refunds, and they may have limited availability.

Rules of transporting children on NEOM Airlines flights

1. Infant Travel (Under 2 Years Old):

• Age Requirement: Infants who have not yet reached their second birthday are typically classified as infants for air travel purposes.
• Seating: Infants may travel on the lap of an adult passenger (usually a parent or guardian) in their own seatbelt extension or use an FAA-approved child restraint system (such as a car seat).
• Ticketing: Infants traveling on the lap of an adult typically do not require a separate ticket but may be subject to fees and taxes. However, purchasing a separate seat for the infant is recommended for safety and comfort.

2. Child Travel (2 to 12 Years Old):

• Age Requirement: Children aged 2 to 12 years are typically considered child passengers.
• Seating: Child passengers are generally required to occupy their own seats and use seatbelt extensions or child restraint systems.
• Ticketing: Child passengers typically require a separate ticket, and the fare may vary depending on the child’s age, the route, and the fare type.

3. Unaccompanied Minors (UMs):

• Age Requirement: Unaccompanied minors are usually children aged 5 to 17 years who are traveling without a parent or legal guardian.
• Booking: UMs typically require special handling, including pre-booking arrangements and payment of applicable fees. Parents or guardians must complete the necessary paperwork and provide contact information.
• Supervision: NEOM Airlines may provide designated staff members or ground personnel to assist unaccompanied minors with boarding, in-flight needs, and disembarkation.
• UM Services: Special services for unaccompanied minors may include priority boarding, assistance with connecting flights, and ensuring their well-being during the journey.

4. Child Restraint Systems:

• Child Seats: NEOM Airlines may require child passengers to use FAA-approved child restraint systems (CRS), such as car seats, for safety during the flight. Guidelines for using CRS may vary.
• Carry-On Strollers and Baby Items: Passengers traveling with infants and children are typically allowed to bring strollers, diaper bags, and other necessary baby items on board.

5. Child Meal Requests:

• Special Meals: Parents or guardians traveling with children may request special child-friendly meals when booking tickets. These meals are often designed to cater to young palates.

6. Child Identification:

• Identification Documents: Passengers traveling with children should ensure that they have all necessary identification documents, such as passports, birth certificates, and visas, as required by international regulations.

7. Child Safety:

• Safety Briefings: Parents or guardians are encouraged to pay attention to in-flight safety briefings and to assist children in understanding and following safety instructions.
• Child Seatbelt Use: Children should be properly secured with seatbelts during takeoff, landing, and turbulence.

8. Child Entertainment:

• In-Flight Entertainment: NEOM Airlines may offer in-flight entertainment options suitable for children, including movies, cartoons, and games.

Rules for transporting pets on NEOM Airlines flights

1. Pet Types Allowed:

• NEOM Airlines may permit the transport of certain types of pets, such as dogs and cats, as part of their pet travel policy.
• Exotic or unusual pets may be subject to specific restrictions or may not be allowed on board. Passengers should check with the airline for specific details.

2. Advance Booking:

• Passengers intending to travel with pets are typically required to notify NEOM Airlines in advance during the booking process. It is recommended to book pet travel as early as possible, as there may be limitations on the number of pets allowed on a given flight.

3. Pet Carrier Requirements:

• NEOM Airlines typically has specific requirements for pet carriers or crates used during air travel. These requirements may include:
  • Appropriate size and dimensions to accommodate the pet comfortably.
  • Adequate ventilation for the pet’s well-being.
  • Secure locking mechanisms to prevent escapes.
  • Absorbent bedding material to manage any accidents.

4. Pet Health and Documentation:

• Passengers traveling with pets are generally required to provide valid health certificates issued by a licensed veterinarian. These certificates typically confirm the pet’s good health and up-to-date vaccinations.
• Certain destinations may have additional entry requirements, such as quarantine periods, so passengers should check the specific requirements of their destination in advance.

5. Pet Age and Size Restrictions:

• NEOM Airlines may have restrictions on the age and size of pets that can be transported. Some airlines have minimum age requirements for puppies and kittens, while others may have size limitations.

6. Pet Fees:

• Passengers traveling with pets are typically required to pay additional fees for their pet’s travel. These fees can vary based on factors such as the pet’s size, the flight duration, and the cabin class.

7. Cabin or Cargo Hold Transport:

• Depending on the airline’s policies and the size of the pet, pets may be transported in the passenger cabin or in the cargo hold of the aircraft.
• Smaller pets that meet size and weight requirements may be allowed in the cabin, while larger pets may be transported in a specially designated area in the cargo hold.

8. In-Cabin Pet Travel:

• Passengers traveling with pets in the cabin are generally required to place the pet carrier under the seat in front of them during the flight.
• The pet should remain inside the carrier throughout the flight, and passengers should follow the airline’s instructions for the pet’s well-being and comfort.

9. Pet Comfort and Well-Being:

• Passengers are responsible for ensuring their pet’s comfort and well-being during the flight, including providing necessary food, water, and comfort items for the pet.
• It’s important to consider the pet’s comfort and stress levels during air travel, and passengers should consult with a veterinarian for guidance on pet travel.

10. Pet Behavior and Etiquette:

• Passengers should ensure that their pets are well-behaved and do not disrupt the comfort of other passengers during the flight.
• It’s essential to follow all airline and airport rules and guidelines regarding pet travel and behavior.

History of NEOM Airlines

NEOM Airlines is a Saudi Arabian airline set to commence operations at the end of the fourth quarter of 2024. It is poised to play a pivotal role in the development of NEOM, a futuristic city located in the northwest of Saudi Arabia. The airline’s mission is to transport tourists, locals, and commercial partners to and from NEOM, contributing to the city’s economic growth.

Foundation and Leadership

NEOM Airlines is led by CEO Klaus Gersch, a seasoned aviation executive who previously served as the Chief Operating Officer of British Airways and Air Canada. Gersch’s vision for NEOM Airlines is rooted in creating a seamless and futuristic travel experience, where passengers can fully enjoy their journey.

Operational Base

Initially, NEOM Airlines will operate from NEOM Bay Airport, which started hosting flights in 2019, including those by Saudia and flyDubai. However, the airline plans to shift its operations to NEOM International Airport at a later stage. NEOM International Airport aspires to become a global aviation hub, serving regions like the Middle East, Europe, America, and Asia.

Sustainability Initiatives

NEOM Airlines is committed to environmental sustainability. The airline plans to operate its flights using environmentally friendly fuels. Additionally, its sustainability policy extends to in-flight meals, with an emphasis on sourcing local products from NEOM and offering on-demand dining. Even minor details like carpets and single-use plastics are being examined to minimize environmental impact.

Technological Innovation

The airline is set to revolutionize the in-flight experience through technological innovation. NEOM Airlines plans to provide every seat with large in-flight entertainment screens, compatible with passengers’ devices. Moreover, it aims to offer 6G Wi-Fi for gaming and chat during flights. The airline is working on implementing biometric security checks, eliminating the need for traditional screening procedures and visa checks at the airport.

NEOM City and Saudi Arabia’s Tourism Strategy

NEOM Airlines is an integral part of Saudi Arabia’s ambitious Vision 2030 strategy, which aims to diversify the country’s economy away from oil and gas. The overarching goal is to attract over 100 million foreign tourists annually by the end of the decade, with tourism contributing 10 percent to the GDP.

NEOM City is a monumental $500 billion project designed to be a center for innovation, technology, and sustainable living. Notably, it encompasses «The Line,» a 170-kilometer vertical city with zero carbon emissions and interconnected societies run by artificial intelligence. The first phase of NEOM’s construction began in 2023, and it aims to eventually accommodate nine million people.

Conclusion

NEOM Airlines represents a significant step in Saudi Arabia’s ambitious plans for the future. By focusing on sustainability, technological innovation, and an exceptional passenger experience, it aims to complement the grand vision of NEOM City and contribute to the diversification of Saudi Arabia’s economy. As part of the country’s broader tourism strategy, NEOM Airlines is set to play a crucial role in attracting global visitors to this groundbreaking development.

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