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Heathrow Express train company contacts |
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Year of foundation | 1998 |
Main services | Rail transport on the London Paddington — Heathrow Airport route |
Parent company | Heathrow Airport Holdings |
Address | Heathrow Express Customer Relations Department PO Box 887 3 Manor Court Exeter EX1 9YT United Kingdom |
Phones | +44 345 600 1515 |
E-mail: | [email protected] |
Heathrow Express official website in English: | heathrowexpress.com |
London Heathrow to London Paddington Timetables
Monday — Saturday
Route | Departure Time | Duration | Fare |
---|---|---|---|
Terminal 5 to London Paddington | 5:12 AM | 21 minutes | €22 |
Terminal 5 to London Paddington | 11:42 PM | 21 minutes | €22 |
Terminal 4** to London Paddington | 5:41 AM | 20 minutes | €22 |
Terminal 4** to London Paddington | 11:41 PM | 20 minutes | €22 |
Terminals 2 & 3 to London Paddington | 5:17 AM | 15 minutes | €22 |
Terminals 2 & 3 to London Paddington | 11:48 PM | 15 minutes | €22 |
Sunday
Route | Departure Time | Duration | Fare |
---|---|---|---|
Terminal 5 to London Paddington | 5:12 AM | 21 minutes | €22 |
Terminal 5 to London Paddington | 11:42 PM | 21 minutes | €22 |
Terminal 4** to London Paddington | 6:05 AM | 20 minutes | €22 |
Terminal 4** to London Paddington | 11:41 PM | 20 minutes | €22 |
Terminals 2 & 3 to London Paddington | 5:17 AM | 15 minutes | €22 |
Terminals 2 & 3 to London Paddington | 11:47 PM | 15 minutes | €22 |
London Paddington to Heathrow Timetables
Monday — Sunday
Route | Departure Time | Duration | Fare |
---|---|---|---|
London Paddington to Heathrow Airport | 05:10 AM | 21 minutes | €22 |
London Paddington to Heathrow Airport | 11:25 PM | 22 minutes | €22 |
**For journeys to or from Terminal 4, a convenient transfer at Terminals 2 & 3 is necessary.
Heathrow Express Fares
- Single Fares:
- Off-Peak Times: £22
- Peak Times: £25
- Return Fares:
- Off-Peak: £37
- Peak Times: £42
- Business Class:
- Single: £32
- Return: £55
Savings Tip:
- Purchasing Heathrow Express tickets online offers significant cost savings compared to buying them on the day.
- Tickets can be as affordable as £5.50 for weekends when purchased three months in advance.
Service Frequency:
- Trains operate consistently throughout the day.
- Departures from Paddington occur at four intervals past the hour (e.g., 10, 25, 40, and 55 minutes past the hour).
- Departure times from Heathrow vary based on the terminal but also operate at four intervals per hour.
History of the Heathrow Express train company
Heathrow Express is a renowned high-frequency airport rail link that operates between London Heathrow Airport and London Paddington Station. Launched in 1998, this non-franchised, non-subsidised private rail company offers a swift and convenient transportation option for travelers.
Service Overview
- Route: Heathrow Express connects London Paddington to Heathrow Airport, providing a direct and efficient link.
- Journey Time: The non-stop service boasts an impressive journey time of just 15 minutes between London Paddington and Terminals 2 & 3. Passengers heading to Terminal 5 can reach their destination in a mere 21 minutes.
- Passenger Volume: With a commitment to serving passengers, Heathrow Express caters to an average of 17,000 travelers daily.
On-Board Amenities
- Modern Fleet: Passengers are welcomed aboard a spacious fleet of fully electric trains equipped with state-of-the-art amenities.
- Complimentary WiFi: Stay connected throughout your journey with complimentary onboard WiFi.
- HEx TV: Enjoy the latest news, weather updates, and travel information via Heathrow Express’s dedicated onboard TV service.
- At Seat Power: Keep your devices charged with accessible power outlets.
- Dedicated Luggage Space: Hassle-free travel is ensured with designated luggage storage areas.
- Business First: For those seeking a premium experience, Business First offers a more private and spacious environment, complimentary magazines, and convenient work tables.
Ownership and History
- Ownership: Heathrow Express is operated jointly by Great Western Railway (GWR) and Heathrow Express Operating Company, a subsidiary of Heathrow Airport Holdings.
- Origins: Initially planned as a collaboration between British Airports Authority (BAA) and British Rail, Heathrow Express became fully owned by BAA after the privatization of British Rail.
- Construction: Construction commenced in 1993, featuring the development of two 6.8 km single-bore tunnels, underground stations at Heathrow Central and Terminal 4, and electrification of the Great Western Main Line.
- Notable Incident: During construction, a tunnel collapse occurred, leading to a six-month delay and additional costs.
Service Evolution
- Heathrow FastTrain: An interim service, Heathrow FastTrain, operated to a temporary station called Heathrow Junction until the full service to Heathrow Central and Terminal 4 was inaugurated in June 1998.
- Check-in Service: From 1999 to 2003, passengers could check in and drop off their luggage at Paddington, but this service was discontinued due to low usage and high operational costs.
- Heathrow Connect: In June 2005, Heathrow Express introduced the Heathrow Connect service, which operated on the same route between Paddington and Heathrow. This service was later incorporated into TfL Rail in May 2018.
- Rebranding: In May 2022, TfL Rail services were rebranded as the Elizabeth Line, with Heathrow Express services continuing to terminate at London Paddington.
- New Management: In August 2018, Great Western Railway (GWR) took over the operation of Heathrow Express, while Heathrow Airport retained responsibility for commercial aspects.
Passenger Convenience
- Terminal Access: Passengers can access Heathrow Express from all Heathrow terminals, with connections to Heathrow Central from Terminals 2 and 3, and an inter-terminal shuttle from Terminal 4. Terminal 5 has a dedicated station.
- Express TV: Onboard trains feature Express TV, providing weather updates, news, and travel information.
- First Class: First-class passengers enjoy added comfort with more legroom, personal tables, and complimentary newspapers and magazines.
- Accessibility: Dedicated wheelchair areas are available throughout the train, ensuring inclusivity.
Heathrow Express Route and Infrastructure
- Route: Heathrow Express operates along Network Rail’s Great Western Main Line from Paddington to Airport Junction.
- Ownership: The line from Airport Junction to the airport terminals is owned by Heathrow Airport Holdings but maintained by Network Rail.
- Electrification: The line is electrified at 25 kV AC overhead and utilizes Automatic Train Protection (ATP) and European Train Control System (ETCS).
- Signal Control: The Thames Valley Signalling Centre (TVSC) in Didcot serves as the controlling signal center for the entire route.
Fare and Child Policy
- Ticketing: Heathrow Express offers two classes of travel: Express Class (equivalent to standard class) and Business First Class (equivalent to first class).
- Luggage: Large luggage storage spaces are available in both classes.
- Children: Children under 16 travel free of charge when accompanied by a fare-paying adult. Unaccompanied children can travel for free in Express Class with proof of a same-day flight to or from Heathrow.