How to claim compensation for flight delays or cancellations

Based on EU regulation 261/2004, if your flight was delayed, regardless of the cost of the air ticket, then you are entitled to compensation from €250 to €600.

The amount of compensation for flight delay depends on the distance of the flight and the duration of the delay (see table below).

You can only receive compensation if:

• Your flight was delayed by 3 hours or more;
• Your flight was canceled;
• Your flight was delayed by less than 3 hours, but the delay caused you to miss your next connecting flight and arrive at your final destination more than 3 hours late;
• You were denied boarding due to overbooking, i.e. due to lack of vacancies;
• The delay or cancellation of the flight was not caused by bad weather, an airline and airport strike, or other force majeure;
• No more than 6 years have passed since the voyage

Also, the route and the airline must comply with the requirements of EU Regulation No. 261/2004.

…or the route and airline must comply with Turkish law.

Flight delay compensation

In addition to financial compensation, for the delay flight, passengers are entitled to:

• soft drinks;
• food;
• accommodation (if the flight was rescheduled the next day);
• transfer to the place of residence;
• two phone calls.

All passengers can use the services of the company, regardless of their citizenship. This means that you can receive compensation for a delayed or canceled flight even if the passenger is not a citizen of the European Union or Turkey.

The company takes care of everything. The affected passenger only needs to sign a consent form to represent interests, as well as provide information about the flight and the ticket number. Further, the specialists will conduct a detailed analysis of the situation, draw up an initial claim and conduct a “legal dialogue” with the airline, seeking compensation. The client is informed about all important stages by E-mail or SMS.

In case of success, the injured air passenger is paid 75% of the compensation received. The remaining 25% is the service commission. In case of failure, the passenger does not bear any costs and other costs, since the commission is withheld only upon receipt of compensation.

If your flight is delayed or canceled due to the fault of one of the following airlines, then there is a very good chance that you will definitely receive compensation.

If the flight was delayed or canceled due to the fault of another airline, then also apply, we will make every effort so that you receive compensation.

Airports where flights are often delayed

Apply for compensation now!